Shipping policy

Shipping Policy

All orders are dispatched within 1–3 business days of payment being confirmed.

We offer free shipping on all UK orders over £50. Orders below £50 are subject to a standard shipping charge at checkout.

We ship via Royal Mail / tracked courier service. Delivery times within the UK are typically 2–5 business days once dispatched.

International shipping is available to selected countries. Delivery times vary by destination and may be subject to customs delays. Any customs duties or import taxes are the responsibility of the buyer.

All dolls are carefully packaged to ensure safe delivery. In the event of damage in transit, please report this with photographic evidence within 24 hours of receipt so we can resolve the matter promptly.

For any shipping queries, please contact us before placing your order.